Works on every Wix template
Standard Wix HTML embed widget. Drag-in, paste, save. The widget resizes to fit whatever container you put it in — sidebar, full-width section, hero overlay.
Why Embedded Chat for Wix
A modern support inbox for your Wix site.
Wix has a basic built-in chat. We're the upgrade — a shared agent inbox with assignment, saved replies, CSAT, SLA tracking, and AI auto-reply, embedded right on your page.
Custom CSS that survives redesigns
Hide the avatar column, tweak bubble padding, replace the send-button icon — your customizations live on our side, separate from the Wix theme. Re-theming the Wix site won't break the widget.
Built for real support
Shared inbox with assignment and auto-routing, internal notes with @mentions, tags, priority, and snooze. Set business hours and away replies so visitors always know when you'll respond.
Mobile-ready by default
Full-bleed on phones. File attachments, paste-from-clipboard, keyboard-aware input — Wix mobile sites get a support chat that feels native, not bolted on.
Install in 60 seconds
- 1. Sign up for Embedded Chat — we'll email you a unique HTML snippet.
- 2. In the Wix editor: Add → Embed Code → HTML iframe / Embed a Widget → paste the snippet.
- 3. Drag the widget where you want the chat to sit. Save. Publish.
Already answering customer questions on stores, SaaS sites, and service businesses built on Wix.
Try it on your Wix site
No credit card. Remove anytime.